Bryce Fountain

Anchorage, Alaska 99501

Websites, Portfolios, Profiles


Professional Summary

Seasoned IT professional leveraging over a decade of hands-on experience in DevOps, Network Engineering, and System Administration. Distinguished for my technical acumen, strategic vision, and commitment to operational excellence, I thrive on transforming IT infrastructure, fostering innovation, and driving efficiency in fast-paced, complex environments. I am highly adept in a broad spectrum of technologies, protocols, and methodologies that span across networking, cybersecurity, software development, and systems administration.


  • Network Engineering & Architecture
  • Cybersecurity & Risk Management
  • Cloud & Container Technologies: Docker, Kubernetes
  • Programming: Java, Bash / Powershell
  • DevOps & IT Operations
  • System & Application Support
  • Equipment Servicing & Structured Cabling
  • Leadership & Active Listening

Work History

March 2023 - Current
Joint Base Elmendorf-Richardson, USAF - Anchorage, AK
Application Support Engineer

Lead the resolution of over 300 technical issues, bolstering end-user experience and system stability. Managed the integration of software across 60 systems, optimizing user client performance. Drove application enhancements and maintenance on RHEL systems, prioritizing security. Supported software integration and implemented maintenance enhancements.

March 2021 - March 2023
Joint Base Elmendorf-Richardson, USAF - Anchorage, AK
Data Center Technician

Delivered comprehensive network support, managing Windows AD for over 50 users and students. Introduced Zero Trust (ZT) policies within DoD/NSA security models, amplifying system security. Ensured seamless operations at remote EDGE locations in Alaska's North Slope Region, maintaining vital IP services over SATCOM connectivity.

August 2022 - February 2023
Joint Base Elmendorf-Richardson, USAF - Anchorage, AK
Full Stack Developer

Played a key role as a DevSecOps Engineer, driving organizational success through developing a SpringBoot application for talent management. Administered Java and TypeScript/React codebase on Platform One using GitLab, significantly enhancing software performance. Developed and managed database using NodeJS, ORM, SQL/No-SQL, increasing operational efficiency. Reviewed code, debugged problems, and corrected issues.

August 2018 - February 2021
RAF Croughton, USAF - Croughton, England
Telecommunications Technician

Oversaw a 106-million-dollar Defense Information Network facility, managing 519 circuits and supporting 76,000 distant-end users. Mentored junior technicians, overseeing a 32-million-dollar network with 99.98% uptime. Led an infrastructure overhaul, eliminating 4800 ft of excess cabling, and modernized Motorola and Cisco hardware through targeted upgrades. Quickly resolved complex technical issues and maintained optimal network performance through regular system inspections and prompt response to service requests. Managed customer issues for implementation and maintenance of voice, data, VoIP, and CTI applications. Collaborated with other technicians to troubleshoot and resolve technical issues.

January 2020 - July 2020
Al Udeid Air Base, USAF - Qatar
Network Operations Center Technician

Led the successful upgrade and management of a 65-million-dollar Falconer Weapon System, improving system reliability and performance. Expertly troubleshoot system outages during organization-wide tech refresh, minimizing downtime. Troubleshot hardware and software to determine and rectify network problems. Installed cabling, wireless routers and telephone systems for data communications networks.


Expected in November 2023
Western Governors University Salt Lake City, UT
Bachelor of Science Network Operations And Security


  • Cisco CCNA
  • AWS Cloud Practitioner
  • Linux Essentials
  • CompTIA A+, Network+, Security+, Secure Infrastructure Specialist, IT Operations Specialist
  • ITIL4, DevOps Fundamentals
  • Cleared Professional


Enthusiastic about paramotoring, mountain biking, and paintballing. Interested in the latest trends in the automotive industry. Adept at digital communication systems, programming, and 3D printing. Demonstrated ability to manage complex tasks and projects to completion, enhancing creativity, innovation, and technical dexterity.